This all-in-one guide helps readers contribute to improving institutional performance, boost productivity, and stay connected to the latest library technology topics and tools.

LIST OF ILLUSTRATIONS // ix

PREFACE // xi

ACKNOWLEDGMENTS // xv

PART 1 LIBRARY TECHNOLOGY BASICS

CHAPTER 1 What Folks in the Trenches Know That You Should Too // 3

CHAPTER 2 The History of Information Technology in Libraries // 3

CHAPTER 3 How to Find Information on Library Technologies // 25

CHAPTER 4 Evaluating, Buying, and Implementing Technology // 39

PART II TECHNOLOGY TOOLS FOR LIBRARIES // 49

CHAPTER 5 Computers in Libraries: Desktops, Laptops, Mobile Devices, and Office Applications // 51

CHAPTER 6 Computer Communication in Libraries: The Internet, Wi-Fi, and E-mail // 65

CHAPTER 7 Whither the Library Catalog? Library Systems, Discovery Layers, and Open-Source Options // 77

CHAPTER 8 Storage Devices in Libraries: Magnetic Media and Our Old Friend Paper // 95

CHAPTER 9 Library Databases and Electronic Resources: Full-Text Periodicals, E-books, and E-reference Collections // 107

CHAPTER 10 The Internet's Impact on Finding Information: A Is for Amazon, G Is for Google // 121

CHAPTER 11 Web 2.0 and Libraries: Facebook, Twitter, YouTube, and Skype // 133

PART III HOW LIBRARIES PUT TECHNOLOGY TO WORK // 143

CHAPTER 12 Meeting and Supporting Patron Technology Needs: Universal Design and Adaptive/Assistive Technology // 145

CHAPTER 13 Library 2.0 and the Library: Virtual Reference, Slogs, and Usability // 155

CHAPTER 14 How Library Staff Learn and Teach: Screencasts, Distance Learning, and Learning Management Systems // 163

PART IV BUILDING AND MAINTAINING THE TECHNOLOGY ENVIRONMENT IN LIBRARIES // 171

CHAPTER 15 Protecting Technology and Technology Users: Spam, Spyware, and Security Strips // 173

CHAPTER 16 When Things Fall Apart: Troubleshooting Tips for Every Technology User // 183

CHAPTER 17 Building the Technology Environment: Ergonomics, Infrastructure, and Gaming // 189

PART V WHERE LIBRARY TECHNOLOGY IS GOING AND HOW TO GET THERE // 199

CHAPTER 18 Writing a Technology Plan // 201

CHAPTER 19 Our Technological Future: Ranganathan Meets Googlezon // 207

GLOSSARY // 215

INDEX // 233

John J. Burke is the director of the Gardner-Harvey Library on the Middletown regional campus of Miami University (Ohio). He holds an MS in library science from the University of Tennessee and a BA in history from Michigan State University. His past work experience includes service as both systems/public services librarian and program director for a web-based associate's degree in library technology at the University of Cincinnati–Raymond Walters College and also as a reference and electronic resources librarian at Fairmont State College (West Virginia). A past president of the Academic Library Association of Ohio (ALAO) and past chair of the Southwest Ohio Council on Higher Education (SOCHE) Library Council, he has authored or co-authored numerous books, including the three previous editions of The Neal-Schuman Library Technology Companion: A Basic Guide for Library Staff, IntroNet: A Beginner's Guide to Searching the Internet, and Learning the Internet: A Workbook for Beginners. He has presented on a variety of technology topics at the Association of College and Research Libraries (ACRL) and American Library Association (ALA) conferences, the Library Information and Technology Association (LITA) National Forum, and various regional and state conferences.

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